Frequently Asked Questions
Answers to common questions about our desert appliance repair services
What appliances do you repair?
We repair all major household appliances including refrigerators, washers, dryers, dishwashers, ovens, stoves, ranges, cooktops, microwaves, freezers, garbage disposals, ice makers, and wine coolers. If it is in your kitchen or laundry room, we can fix it.
Do you offer same-day service?
Yes! We offer same-day service for most repair requests received before noon. For afternoon calls, we typically schedule next-day appointments. In the Coachella Valley's extreme heat, we understand that a broken refrigerator or freezer is an emergency, and we prioritize these calls accordingly.
What brands do you service?
We service all major brands including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Bosch, Frigidaire, Kenmore, Sub-Zero, Viking, Thermador, Miele, Electrolux, Speed Queen, and many more. Our technicians are factory-trained on most premium brands.
How much does appliance repair cost?
Repair costs vary depending on the appliance type, the specific problem, and parts needed. We provide upfront quotes before starting any work — no surprises, no hidden fees. Our service call fee is applied toward the repair if you choose to proceed.
Do you provide a warranty on repairs?
Absolutely. All our repairs come with a warranty covering both parts and labor. The specific warranty period depends on the type of repair and parts used. We stand behind every job we complete.
How does the desert climate affect my appliances?
The Coachella Valley's extreme heat (regularly exceeding 115 degrees in summer), hard water with high mineral content, and fine desert dust all take a toll on your appliances. Refrigerators and freezers work overtime in the heat, washers and dishwashers suffer from mineral scale buildup, dryer vents clog faster with dust, and power surges from peak summer demand can damage electronic controls.
What areas do you serve?
We serve communities across the Coachella Valley & Surrounding Areas. This includes Palm Springs, Palm Desert, Indio, Cathedral City, Rancho Mirage, La Quinta, Indian Wells, Coachella, Desert Hot Springs, Thousand Palms, Joshua Tree, Yucca Valley, and many more cities. Check our Service Areas page for the complete list of 30+ cities and 50+ ZIP codes.
Do I need to be home during the repair?
Yes, an adult (18+) should be present during the repair visit. Our technician needs access to the appliance and may need to discuss repair options and pricing with you before proceeding.
How do I schedule an appointment?
You can schedule by calling us directly, using our online booking system, or filling out the contact form on our website. We confirm your appointment time promptly and offer flexible scheduling to fit your day.
Should I repair or replace my old appliance?
As a general rule, if the repair cost exceeds 50% of a new appliance's price and the unit is more than halfway through its expected lifespan, replacement may be the better option. However, in the desert climate, many issues are environment-related and a repair can add years of life to your appliance. Our technicians provide honest advice to help you make the right decision.
Don't see your question? We're happy to help.
Still Have Questions?
Call us and our friendly team will be happy to help with any appliance repair questions.